Our mission and values
We don’t just make and sell a solution: we’re committed to creating a better user and customer experience. We ensure our interface is easy to use, and create tailored packages for all of our clients, specific to their needs. And we provide aftercare as standard, with support from engineers who know your systems and understand your challenges. This means you can meet your stringent regulatory standards painlessly, with the power to access and replay all traffic control data instantly.
Lee Coles started working at Precision Applications as a Software Developer
The company became PAL Support UK Limited
Lee Coles became the Managing Director
Lee Coles bought the company
The company moved location from Wells to South Wales
The company changed its name to Phoenix Recording Systems Limited
Phoenix Recording Systems opened its second office in Bristol
Meet our team
Successful and visionary managing director/owner with extensive experience in strategic planning, leading teams, and driving business growth.
Dedicated technical engineer with expertise in troubleshooting and problem-solving to ensure efficient operations.
Sales & Marketing Manager
Result-driven sales and marketing manager with a passion for driving revenue growth and building strong customer relationships.
Experienced and dedicated support engineer adept at troubleshooting complex technical issues and ensuring smooth operation of systems and software.
Highly organized and efficient administrator with a proven track record of managing various administrative tasks effectively.
Professional Assistant skilled in administrative tasks, organization, and communication, committed to providing exceptional support and ensuring smooth operations for executives and teams.
Experienced software developer proficient in multiple programming languages and frameworks, dedicated to creating efficient and scalable solutions to meet business needs.
How we can help you
We know the ins and outs of traffic control environments, both for the air and sea. Your compliance issues are our compliance issues, and we want to help you meet regulatory compliance as painlessly as possible. That’s why we designed our own solution in-house that enables you to reconstruct every event, just as the controller experienced it.